I hate when people have to have super customized stuff at fast food places. The other day I was at Dunkin' Donuts (big surprise) and this lady was ordering from drive thru. She was very specific about the coffee (is it fresh, 3 Splenda's, use very little cream), the lid on the cup, how hot the coffee was, what kind of sprinkles were on the donut. I was going crazy. If I worked at a place like that, I'd pull an O.J. on one of the customers.
Here's a hint: walk in, pick out what you want off the board, tell it to the cashier, pay (in cash, hopefully), leave. When I go to Dunkin' it takes me, like, 4 seconds to order -- "Number 1, large, light and sweet, chocolate glazed for the donuts".
They're not chefs, people! It's crappy, cheap food.
I quit going out for BK/Mickey D runs for the wife for this very reason.